Product Owner (37919)

I’m looking for an experienced Product Owner with expertise in CRM. Join the team and help lead the implementation of the Creatio CRM platform at clinics, including rollout and adoption of CRM across the clinics. You will collaborate with users, gather requirements, and ensure that the system meets their needs. This position requires at least 5 years of experience in software development with a focus on CRM and the ability to balance technical, strategic, and business aspects. Experience in the pharmaceutical industry and with the Creatio CRM system is a plus. Strong English skills (C1 level) are also essential.

🚀 Project
- engaging with clinic stakeholders (doctors, nurses, and admin staff) to understand reasons for not using the Creatio CRM system
- gathering specific requirements from stakeholders and relaying them to the partner company responsible for implementation and customization
- leading the rollout, implementation, and adoption of the Creatio CRM platform across a network of partner fertility clinics throughout Europe
- supporting user adoption and ensuring clinic staff are effectively using the system
- coordinating the migration to a new system in the future, once the Creatio CRM system is successfully adopted
- ensuring that Creatio CRM meets each clinic’s unique needs, streamlining contact management for prospective parents and donors
- managing relationships with clinic stakeholders (doctors, nurses, admin staff, and other users)
- overseeing the rollout, implementation and adoption of CRM across the clinics
- managing and coordinating implementation vendors to ensure successful deployment and customization of the system

🎯 Skills
- 5-10 years of experience as a Product Owner in software development, focusing on CRM
- expertise in one of CRM platforms (Salesforce, HubSpot, Microsoft Dynamics, or Creatio)
- ability to balance technical, strategic, and business aspects
- ENG C1

💡 Nice to have
- experience in the pharmaceutical industry
- experience with Creatio CRM