Project Manager (38008)
Are you adept at managing international projects with exceptional coordination and communication skills? Do you have a deep understanding of ServiceNow functionalities, processes, and design? I'm seeking a Project Manager to lead the transition of Data Platforms products and services to a consolidated ServiceNow Customer Service Management platform. In this role, you'll bring your expertise to harmonize support processes, enhance the CMDB, and significantly improve customer experience. Experience in ServiceNow product portfolio modeling, CMDB design, and ITSM system migrations to ServiceNow will set you apart. Apply today.
🚀 Project
- managing the transition of Data Platforms products, services, and CMDB to a consolidated ServiceNow Customer Service Management platform
- ensuring smooth transition by coordinating and efficiently managing the project
- harmonizing support processes, enhancing the CMDB, and improving customer experience
- communicating project status and progress to stakeholders and the organization
- supporting business process automation and seamless data exchange with partners
🎯 Skills
- understanding of ServiceNow functionalities, processes, and design
- strong project management, coordination, and communication skills
- ability to manage international projects effectively
- ENG C1
💡 Nice to have
- ITSM system migrations to ServiceNow
- ServiceNow product portfolio modelling and CMDB design
- monitoring tools integration with ServiceNow
- understanding of different monitoring tools and scripts
- ServiceNow integrations
- ServiceNow event management related configurations
- Jira Service Management